Pacess wellness Partner may purchase Products for their own use and that of their families, as well as for resale to Retail Customers who are purchasing Product for their own use and that of their families. Pacess wellness Partner may not purchase Products for the purpose of qualifying for incentives, bonuses, pin level or discount level advancement and/or compensation paid by Pacess wellness ,or to sell in a manner not in accordance with the Policies (SeeChapter6.5:Unauthorized Sales).
Pacess wellness Partner are not required to carry inventory of Products for their own use or in order to service their customers, but they may choose to do so as a convenience for themselves and their customers. However, Pacess wellness Partner may not maintain inventories in amounts which are in excess of what they themselves reasonably determine is necessary for those purposes.
Only Pacess wellness Partner may sell Products. Products may only be sold person –to –person or through the Pacess wellness Website. As many Products have age recommendations and dosage instructions best adhered to by adults, Pacess wellness Partner are prohibited from selling Products directly to minors (or anyone under the age of 18). Pacess wellness Partner cannot repackage, tamper with, relabel, misbrand or adulterate Products. Pacess wellness Partner must store Products in a cool, dry place. Pacess wellness Partner is responsible for proper storage and Product condition prior to sale.
Pacess wellness Partner prohibits conduct and actions which are, or may be perceived as, manipulation of the Compensation Plan primarily for the purpose of qualifying for incentives, bonuses, pin level or discount level advancement and / or compensation paid by Pacess wellness. This prohibited conduct may include, but is not limited to: (1) purchasing and /or paying for Products under a Distributor’s account in your down line; (2) encouraging other Pacess wellness Partner to purchase Products under a Distributor’s account in your down line; or (3) placing,or encouraging the placement of, orders under customer accounts in a fraudulent, manipulative or deceptive manner.
A “Retail Customer” is a non-Distributor customer who purchases Pacess wellness Product(s) directly from a Distributor or from a Distributor’s Website. Federal law requires that Pacess wellness Partner provide each Retail Customer with a Retail Sales Receipt at the time of sale. If you sell directly to a Retail Customer, you must provide a Retail Sales Receipt. Pacess wellness Partner requires the use of official Pacess wellness Partner Retail Sales Receipts, which are included in the Distributor Kit and can be obtained by logging into the Pacess wellness website.
In addition, Pacess wellness Partner must keep copies of each Retail Sales Receipt issued for one year after the date of the sale. Pacess wellness Partner may ,at anytime, request submission of Retail Sales Receipts in order to verify retail sales for any given pay period. Pacess wellness Partner must fully complete all information for each Retail Sales Receipt, including customer contact information, Product(s) sold, price, and Distributor information. Failure to provide accurate, verifiable, and complete Retail Sales Receipts to Pacess wellness Partner with in ten (10) day so far request is a violation of these Policies.
Pacess wellness Partner places some limitations on them manner in which Pacess wellness Partner may sell Products in order to protect The safety of consumers and the reputation of Pacess wellness Partner. These unauthorized sales include, but are not limited to the following:
Unauthorized Payment Methods: All payments made by credit card, debit card or personal check must be authorized by the customer at the time of the purchase. Unauthorized usage of a customer’s credit card or other form of payment will not be tolerated
E-commerce Sites or Auction Sites: In order to maintain Pacess wellness Partner’s premium brand image and business goodwill, as well as to preserve the unique aspects of the sales channels in which Pacess wellness Products are sold, including person-to-person interaction, Pacess wellness Partner are prohibited from selling or advertising the sale of Products on e-commerce sites or auction sites, websites trading in products or services using the internet. Some examples of these prohibited websites include, but are not limited to :eBay, Amazon or Craigs list. Pacess wellness cannot guarantee the authenticity ,freshness, safety, or quality of Products sold on these sites, therefore, such Products are not eligible for Pacess wellness Partner’s Satisfaction Guarantee
Social Media or Personal Websites:Pacess wellness Partner areprohibited from selling Products onsocial media sites or their personal website(s)
Supplying Products to be Sold in an Unauthorized Manner: Pacess wellness Partner are prohibited from supplying any other person or entity with Products that the Distributor knows Or should reasonably know are likely to be sold in an un authorized manner.
The Distributor here by agrees if there is a violation of this provision the Pacess wellness Partner shall forfeit, and be required to return all compensation paid (whether by authorized or unauthorized means) during the period in which any sale is made through improper means, which includes but is not limited to the sales listed above. Distributor agrees it would be extremely difficult for Pacess wellness to estimate the amount of damages incurred from their time of entry because of the difficulty of distinguishing between compensation from legitimate and illegitimate sales. Therefore, Distributor agrees that forfeiture of compensation is appropriate. Distributor further agrees that Pacess wellness shall be entitled to recover attorneys’ fees incurred relating to the investigation of such a breach, and in recovery any compensation forfeited hereunder.
Pacess wellness Partner may order Products directly from Pacess wellness Partner and may pay for orders with a credit or debit card, cash (if paying at Google Pay), cheque..
To place a Product order a Distributor may:
For frequently asked questions, such as hours of operation or Product pricing, please visit www.Pacess.in
Once an order is entered, it cannot be changed. It is immediately transmitted to th e Distribution Center to be filled and shipped.
Pacess wellness Partner charges GST on the retail value of the Product order Pacess wellness.
When an order is shipped, it Products may be picked up at office anytime during regular Office hours
A “Registered Retail Customer ”is a Retail Customer who is registered on the Pacess wellness Website and is able to purchase Products online from their Distributor’s Website as a Retail Customer. Neither Retail Customers nor Registered Retail Customers are permitted to sell / re sell Product(s), sponsor other Pacess wellness Partner, Preferred Customers or Registered Retail Customers, or receive compensation from Pacess wellness.
If a Registered Retail Customer is not completely satisfied with the Product(s) they purchased, they may request a refund or exchange within thirty (30) days from the date of purchase by returning the unused portion of the Product and a copy of the Retail Sales Receipt. If the Retail Customer purchased the Products on a Distributor’s Website, then they are considered a Registered Retail Customer and the refund will be processed by Pacess wellness Customer Service. [For in-person retail sales, purchased directly from a Distributor and not on the Distributor’s Website, refer to Chapter 9.1.2. ] The refund or exchange amount is based upon the retail price, GST ( if applicable ) and shipping costs. *Product refunds are made in the same form of payment as the Product purchase.
Refunded shipping costs are calculated as the lesser of 5% retail value of the items returned or Rs75, but no less than the current standard flat shipping rate.
To be entitled to a refund, the following requirements must be met:
The returned Products must be accompanied by an inventory list and proof that the Products were purchased from a Distributor
If purchased online through a Distributor Website, the returned Products must be accompanied by a Returned Merchandise Authorization (RMA) number provided by Pacess wellness Customer Service
The returned Products must be accompanied by a Retail Sales Receipt; and the returned Products must have been purchased within thirty (30) days preceding the date of the return.
Returned Product that does not meet the criteria listed above shall not be eligible for a refund or exchange. All Products returned to Pacess wellness shall be retained by Pacess wellness regardless of whether the return meets the criteria for receiving a refund or exchange.
A Retail Customer is entitled to a refund on any Product purchased in the last thirty (30) days. Pacess wellness must refund a RetailCustomer's money immediately if asked to do so. After issuing a refund to a Retail Customer, Pacess wellness Partner must return the unused portion of the Product along with a copy of the Retail Sales Receipt and a completed Retail Customer Product Return form in order to receive a replacement for the Product from Pacess wellness.
Retail Customer Product Return forms are available online by logging on to your Distributor Website or in person at the Pacess wellness Office. Pacess wellness Partner must request the replacement Product within thirty (30) days of the refund.
If a Retail Customer calls Pacess wellness Customer Service to request a refund for Product sold by a Distributor, Pacess wellness Partner will notify the appropriate Distributor. If the Distributor fails to refund the Retail Customer within ten (10) days, then they are in violation of these Policies.
A Retail Customer may cancel a transaction, without any penalty or obligation, within THREE (3) BUSINESS DAYS from the date of the Retail Sales Receipt.
If a Retail Customer cancels a transaction, any payments made by the Retail Customer as part of the sale shall be returned within TEN (10) BUSINESS DAYS following receipt by the seller of the cancellation notice.
If a Retail Customer cancels a transaction, he or she must make available to the Distributor at the Retail Customer's residence, any Products delivered to the Retail Customer as part of this sale, insubstantially as good condition as when received, or the Retail Customer may comply with the instructions of the Distributor regarding the return shipment of the goods at the Distributor's expense and risk. If the Retail Customer makes the Products available to the Distributor and the Distributor does not pick them up within twenty (20) days of the date of the Notice of Right to Cancel, the Retail Customer may retain or dispose of the goods without any further obligation. If the Retail Customer fails to make the goods available to the Distributor, or if the Retail Customer agrees to return the goods to the Distributor and fails to do so, then the Retail Customer remains liable for the Product.
To cancel a transaction, the Retail Customer must mail or deliver assigned and dated copy of the Retail Receipt or any other written notice, or send a certified letter, to the Distributor at the address on the front of the Retail Receipt NOT LATER THAN MIDNIGHT OF THE 3RD BUSINESS DAY.
Sales aids such as IMPACT Magazine, Solutions for Your Success DVD, and other training materials for purchase from Pacess wellness Partner are eligible for a refund if purchased with in thirty (30) days preceding the date of the return with proof of purchase from Pacess wellness Partner. A record of the purchase must also be reflected in the Distributor’s order history. Sales aids purchased from third-party vendors of Pacess wellness are non-refundable.
Only Products and sales aids purchased directly from Pacess wellness, a Distributor Website or a Distributor are eligible for a refund or exchange. Products purchased on any non-Pacess wellness website (i.e., eBay, Amazon, or Craigslist) are not eligible for a refund. Due to the fact that Pacess wellness Partner cannot guarantee the authenticity, freshness, safety, or quality of Products sold by unauthorized sellers of its Products, such Products are not eligible for pacess wellness Partner’s Satisfaction Guarantee. Merchandise, print materials, and other sales aids purchased through third parties are excluded from refund by Pacess wellness.
Product returns or exchanges made for the purpose of maximizing compensation, qualifying for discount levels, incentives, bonuses or pin level advancement are prohibited. Pacess wellness may refuse to issue a refund if it finds in its sole discretion that any of the conditions in this section have been met.
The returning of Product purchased by you, your Retail Customers, Preferred Customers and your downline can reduce your compensation, pin level or discount level, Overrides, Leadership Bonuses and / or other incentives earned previously from the initial selling of that returned Product. Pacess wellness will adjust compensation or advancement ,deducting any amounts owed as a result of the returned Product from any compensation payable to the Distributor, and / or any incentives for which the Distributor no longer qualifies.
